Customer Testimonials

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Yelp Mar 11, 2020
 

Kenny was super helpful and knowledgeable when picking out a car suitable for my needs. If you go to get a Range Rover or Jaguar ask for Kenny by name. Thanks Kenny for getting me the best deal on a R-Dynamic Range Rover Evoque.

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Google Mar 9, 2020
 
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Yelp Feb 28, 2020
 

We had a fantastic experience buying a Land Rover from Hornburg Santa Monica, and particularly working with Gary.  He was able to quickly determine over the phone that he had a vehicle we were interested in, and made things happen really seamlessly when we visited the dealership later the same day.   Gary was incredibly knowledgeable about all the packages, options, and features of the different models, and made our decision super easy.  We were in and out in 3 hours, which is an absolute record!  And, Gary was so nice, super smart, and just a pleasure to do business with.   Would ...

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Yelp Feb 19, 2020
 

Great purchase experience including Victoria's excellent review of all the car's features. She is very patient, courteous and knowledgeable.

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Yelp Feb 16, 2020
 

Ladies when in need of a luxury vehicle, go see Vivian N. at Hornburg Santa Monica. She speaks "our" language...never a "sales pitch" just wise "facts" on how to spend our dollars wisely. Be greeted with a smile, wit & charm! Great customer service is full of pure honesty!

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Yelp Feb 11, 2020
 

Service at this dealership is amazing. Bill was our sales person. He was super helpful and knowledgeable, but not pushy at all. Victoria came by today to give us tutorial on my new Velar. She was great at setting everything up for us and explaining any questions we had about the car. Overall I'd highly recommend Santa Monica Land Rover.

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Yelp Feb 6, 2020
 

We had driven Jaguar since 1999.  It's the first time we had the Encore service.  Victoria came to our location to meet with us and explained in details all the features of our new XJ.  Love the remote app!!  Thank you Victoria for your patience!  What a great service!

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Yelp Feb 6, 2020
 

We visited Hornburg to check a few vehicles with no intention to actually get something that day but enjoyed working with Stelian so much we leased our car earlier than we planned to. He was direct and personable, two things we never experience with sales teams. Also, Victoria did a wonderful job at the encore visit where she came to our home and explained all the fun features in our car. Typically they do that at the location but at the time we got the car it was late and she was off work. I highly recommend working with the ...

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Yelp Feb 4, 2020
 

Kenny in sales was fantastic! He was so knowledgeable and came through in making a great deal for us. He even drove the car we came in back to our house. Now that's customer service! Would highly recommend and will come back when my lease is up. Victoria is our JLR specialist. She came to the house and taught us how to use  the car. So knowledgeable and kind. We've even texted her with questions since and she always gets right back to us. This was a wonderful experience- would highly recommend!

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Google Feb 3, 2020
 

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