Customer Testimonials
 
The staff of Land Rover Santa Monica was very courteous. Good knowledge of range rover. Great service.
I love going to santa monica service because of Armando. He is amazing and super helpful.
Cameron came to our house and spent a lot of time answering all our questions regarding the use of suv.
Contrary to most car buying experiences, this was quick, friendly, low pressure and efficient
Mario is amazing , easy communication, excellent customer service. 5:stars . My experience has been awesome !
I was very, very sorry to see Rus leave. He was beyond exceptional for me. I have owned the car for five years and every sales person that had worked with me was the very poorest. I brought my car in for service for the third time within about a month and found out Russ was gone and was assigned to John. John was exceptional with me. Everything went smooth and he really did an excellent job and every way shape and form. I was very excited to work with john and had a very good experience Abigail.
The entire experience was amazing. My salesman Kenny was great. He was very knowledgeable, honest and an overall pleasure to work with. Cam showed me all the ins and outs about my new car. He was super patient as he explained the features.
John Bevardos and Raphael went above and beyond to resolve my issue with the infotainment screen on my new Defender. Top blokes who will go out of their way to help. They are definitely on the customers side. Highly recommend
Hello, It was an absolute pleasure working with Ali at Land Rover Santa Monica, getting a fantastic car for a great price.
I can’t say enough about how accommodating everyone at the dealership was—from helping me get a rental car to the exceptional service I received from my service advisor, Jon Bevardos. I had so many issues with my car, but Jon went above and beyond to make sure everything was handled with care and professionalism. I’m incredibly grateful for everything he’s done for me. The quality of work they do at this dealership is truly outstanding.
They were very helpful great customer service I found everything I wanted in a car
The experience of buying a car couldn’t have been easier. I ordered a build online and selected Land Rover Santa Monica where I had bought my previous Range Rover before. I was immediately contacted by Mesfin and he guided me through the process. The car even arrived early than expected and until then, Mesfin was always reachable and quick to answer any question. Being very busy, I appreciated that I didn’t need to go to the dealership. The delivery was seamless with him showing me the ins and outs of the car. Also special kudos to Younas at ... Read More Google - Jun 29, 2025
Excellent services I will recommend this dealership to anybody they made my life so easy in the purchase of my range rover the best ever
The team at Land Rover SM is wonderful to work with and made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle I bought from them and I would not go anywhere else!
Ara was courteous, knowledgeable and respectful. He exceeded my expectations. I highly recommend Land Rover Santa Monica..
My buying experience couldn’t have been better! Everyone I came in contact with at Jaguar Land Rover Santa Monica was pleasant, capable, informative and efficient throughout the process. I felt well cared for and valued as a customer. I will definitely be back!
I had an absolutely amazing experience at Land Rover of Santa Monica. They made purchasing my vehicle an enjoyable experience after dealing with a couple of other dealerships that didn’t even bother to call back Or tried to upsell me on everything on a car I didn’t even want. Ali my sales advisor found the exact car I had been looking for and Made me a deal that I couldn’t resist and I’m so excited to have the dream car I’ve been wanting.
My sales rep, Mesfin, was stellar! He was warm without being saccharine, very proactive, and facilitated a quick deal. We emailed for the first time around 8:00 am and I drove away in my new car at about 2:00 pm that same afternoon. Mesfin was transparent and kept his promises. I highly recommend Mesfin Haile and JLR Santa Monica.
John is one of the best I have worked with. He is always kind, respectful, and helpful. He helped squeeze me in for an appointment when I got in a car accident, which was beyond appreciated. Having been to other dealerships around the LA area, I am very happy with my service at this location.
John always exceeds my expectations with regards to his customer service He is on top of his game
I’m very happy to have come to Land Rover Santa Monica. They provided me with the information I was searching for. They made my decision to purchase the vehicle a very easy experience.
He made it fast and easy for me, I value ease and speed above other things.
My advisor is very nice and helpful, but I think he works under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any issues are resolved before the warranty expires. I guess it’s a gentle and profitable way for the dealership to get business. Taking him up on the offer, when I experienced an unusual crackling noise while accelerating, I took the car in to be looked at under warranty. It turned out to be nothing that required repair. But I was ... Read More DealerRater - Jun 21, 2025
Ara was very helpful! Would recommend to anyone looking to to purchase or lease!
Exceptional Service from Maria at Land Rover Santa Monica
I had a fantastic experience working with Maria during my recent lease process. From start to finish, she was incredibly professional, patient, and attentive. She took the time to understand what I was looking for, walked me through all the options, and made the entire process smooth and stress-free.
Maria’s knowledge of the vehicles and her honest, no-pressure approach made a big difference. I truly felt supported and valued as a customer. She followed up promptly, answered all my questions, and made sure every detail was handled perfectly.
If you’... Read More DealerRater - Jun 20, 2025
You are lucky to have Muniq. She has done a fantastic job every time we had work. She is the best!
The service department has serviced my jag and range rovers over the last 13 years to my satisfaction.
prompt, professional and eager to help. made the all process very easy, and made me feel very welcoming
Amazing customer service! Will definitely go back, Received my car washed and very clean!! Thank YOU
Recently took one of our cars to the service department. Mario took care of us, exceptional customer service.
Excellent service from John to secure and replace my broken part and provide a loaner Jaguar in the meantime
All about John Bevardos. Par excellence. Listens. get's it and represents your company and brand very well. Eugene Owens
Joh is just the best - he always takes great care of me and works with my schedule!
This location is always professional and efficient. I schedule my appointments with Mario to get the best service.
Great customer service by Mario. I took my car in for service and received in return in a timely manner.
John Bevardos was outmost courtious and very helpful. Expalined everything and took care of the extended warranty communications.
John Bevardos was outmost courtious and very helpful. Expalined everything and took care of the extended warranty communications.
Kenneth K. is by far the kindest knowledgeable sales man that we have ever worked with. Not pushy, gave us our space, and made our experience worth coming back again.
I actually went to other dealers as at first, they didn't have the model I wanted. I literally had to wait close to a half hour just to have someone attend to me., Then I got a call from Jaquelyn Lorenzana ((Jaqui), and what I wanted was in. There was NEVER any pressure sales and only support. I highly recommend this dealership and Jaqui should get a raise!!!
Every aspect of my service on my F Type was handled professionally, quickly, and efficiently. I was informed of the progress and given transportation to my home while the car was being serviced.
Beautiful showroom. Everyone was very nice and straightforward. I appreciate the way they took care of me.
Rus my service provider was very helpful. Great customer service and prompt service. Thank you
Such a great experience. Ara was so helpful and made buying a car extremely easy. We were in and out within 2 hours including a test drive. No haggling, no hidden extras, no back and forth talking to the manager…it was a refreshing change that I really appreciated. Thanks again, Ara!
Great job by everyone and the cars were completed on time. Russ Timerhanov was fantastic.
Car repairs and maintenance are never fun but Muniq Bynum is so professional and pleasant! Muniq kept me posted with progress of the service and repairs needed. She regularly checked in and addressed all of my concerns and responded timely. She is a big reason why I will continue to bring my car to this dealership for service.
the best by far the service is excelent the service tect M G was more then helpful....................
John has been outstanding. Of all the Range Rover dealerships I have been too this one way outshines the others and that is thanks primarily in our opinion due to John. Thank you!
The Staff was Friendly and helpful with my new car purchase made at that dealer
John always gives me excellent service - comes to my car to ask me what I need and decides what to do , explaining it to me and arranges for service and a rental car. He is the best service man I have had in over 25 years at the dealership.
Purchased a used Jaguar here with Maria S. Had a great experience, no pressure tactics just easy going negotiations. . Great deal for a beautiful car.
Bought my Range Rover Sport here and had a great experience. Ali was super helpful, honest, and made the process easy. No pressure, fair deal, and great service. Highly recommend!
I brought my Land Rover in and has Rus as my Service Advisor. Rus was extremely knowledgeable and helpful throughout the whole process from before I brought the car in up until I left with my car. He was super communicative with me and advised me with the best options for the work needed on my vehicle. The service was also very quick. Super satisfied with my experience!
Recently had my car serviced. I cannot express how easy it all was. Mario and his team took care of it all and made my experience great!
Maria was fantastic throughout the entire car leasing process. She was patient, knowledgeable, and made everything smooth and stress-free. I truly appreciated her support and guidance. Highly recommend working with her—and I’ll definitely be back in two years!
I highly recommend Mario and his team. I made a last minute appointment, but managed to get my car back in a timely manner. Great customer service!
Smooth quick hassle free transaction. Professional and efficient staff. Im coming back for more and bringing friends
Dealt with Ara Kharazyan and he made sure everything went super smooth Put us in the exact car we wanted at the best price I received from everywhere else! Truly professional and wonderful. Completely took away all the stress that comes with buying a car. Thank you Ara Kharazyan
Your service is excellent all staff lot of effect for me everybody nice behaviour I recommend everybody try to one time visit in land rover Santa Monica sudhir sir also very nice person and helpful thank to all team
Very nice and smooth transaction with great professional team.
Was able to painlessly negotiate a lease. Received great service, my second RRS from this location and wont be my last.
Ara was incredibly helpful!
I worked with Ali and it was the smoothest car purchase and a very good experience. I definitely recommend working with Ali.
Kenny was the best… he reserved my car, kept me updated on its status, and was super accommodating with my lease ending Defender. He was a joy to work with, and we’ll definitely send friends his way!
Russ was helpful but the repair departmenr was terrible. My car play no longer works. I have brought my car in twice for 10 days each. They took pictures of the manual and told me to read the manual. I called to speak to the manager and he/she never returned my call.
GREAT customer service... absolutely no high pressure sales. And sales person, Jaquelyn Lorenzana, deserves HIGH praise and a raise!!!!
Tony and Ara are very nice and they gave me the best purchasing experience ever!
All my needs were met with professionalism and they were very accommodating.
Kenny was wonderful salesmen , pretty honest!
Jaguar Landrover Santa Monica is a pleasure to do business with. Very much a high-end luxury experience, very much a concierge vibe. Plus they did a great job!
Took my truck to get serviced with Mario. I've been going to him for years and just like my previous visits, I had a good experience. He and his team are very professional, which minimizes my waiting time. An important factor for me!
Very good experience, Jacquelyn took good care of us. Very professional staff and management!
Bought my Range Rover Sport here and had a great experience. Ali was super helpful, honest, and made the process easy. No pressure, fair deal, and great service. Highly recommend!
Rus was fantastic. A great communicator.
amazing experience LOVE my new car!!!
John varvatos is highly qualified and helps me out every time ! Everyone is so nice and get my car back quickly ! We appreciate all there help and hard work
John Varvatos is the best service advisor in all of the companies. I have worked with him for years and years and years. He is responsive to my needs. He is fast. He is efficient and he takes good care of me. This is why I have been to Jaguar Land Rover customer for decades. Lose him maybe lose me lol give him a raise.
I scheduled my service and as always Mario and his team did a excellent job. Their customer service and attention to detail goes unmatched. Always a pleasure.
Jorge Rojas was incredibly helpful-- so accommodating and nice! Very grateful! And of course my car was handed back to me in perfect condition 🙂
Best service experience !
Always a pleasure to do business here. John is a pleasure to work with!!! The process is always easy.
I had a wonderful experience with everyone who worked on helping me lease my 2025 RANGE ROVER SPORT.