Customer Testimonials
Professional and timely service on programming an additional car key. Service professionals were accurate with assessment of timing.
I took my car for a recall safety feature All done in a timely manner and professionally
David Kellett took great care of me and made the car buying experience stress free and fun. Location is convenient and provides a great buyer experience. Love the Defender. 10/10 would recommend.
Was a great experience! The service was great. Was quick, smooth and satisfactory. We love the team!
This dealership has the best service ever. They are very professional and very easy to deal with. I will buy from them every time.
Purchased Vehicle
Very pleasant experience buying a new Jaguar F-Type. Very happy with the experience. Very knowledgeable on the product and was able to answer all my questions. THANKS AGAIN
Dino and Bill were great. No game playing as is typically expected from a dealership.
It was an amazing experience I love working with Kevin and Cameron’. Everyone was so patient and kind through my whole process . Thank you so much . Love my car so much!
Everyone in this dealership are friendly and knowledgeable and helpful. I’m very happy with my experience at this dealership
Jorge helped me out when I had an issue with my Range Rover sport, got it fixed and helped me to put the insurance claim in. Thank you!
I’m very happy with my car. The salesman was great knowledgeable, and fast. Thank you for your service.
Service was quick and easy. They finished earlier than expected, which made it even better. The free car service was great to have.
Love the quick and fast service, thank you Mario! Great service specialist !
Once again, exceptional service by Armando Saenz Jr. A great experience from start to finish.
Vivian and Kev were amazing. Best service i've experienced buying a car. They were very professional and got the car i was looking for quickly.
From the moment Kenny and I made contact, first over the phone and later in person, my automobile needs were taken care of professionally and with excellent communication. A shout out to Vivian and Anthony who work with me on the financing. By the end of the day, I was the happy owner of a '22 E-Pace with the color and trim I wanted!!
Grigor is an amazing Person. We have bought other brands of vehicles from him in the past 15 years. Always delivers the best deals and customer service.
Really good people. Not forceful. Genuinely interested in what was best for our family. Great follow-up since our purchase.
I had a really positive experience with a dealership when buying an aftermarket warranty for my car. The salesperson who helped me was knowledgeable and friendly, and he took the time to explain all of the different options available to me. He was patient and answered all of my questions, which made me feel more comfortable about the process. He also didn't pressure me into buying anything that I wasn't comfortable with, which I appreciated. Once I decided on the warranty that I wanted, the dealership was very efficient in processing the paperwork and getting everything set up ...
Great job getting my vehicle back to me quickly. Advisors were friendly and courteous. Great experience.
Armando, whom is at the Santa Monica location now, has been my service go to person for many years. He has always consistently, taken very good care of any car issues I may have. He is very friendly and attentive to detail! I would give 20 stars if possible!
I never take my vehicle to any other dealership? Mario is the best, very professional and I never have any issues with my service
Vivian was amazing!!!! Great experience at Santa Monica Land Rover…. I would come back again next time!
Professional relational knowledgeable friendly Not high powered Like other dealers I want to buy another car here because everyone was so friendly and the atmosphere was professional, but sophisticated, thoughtful, and made you feel like you’re the only one there. Buying a car here was easy- not a game Thank you!!!
Excellent service. Very kind and helpful staff. Car was cleaned and operating perfectly. This is my fourth Jaguar and I am very happy with the treatment I get from the service department.
Land Rover Santa Monica is a world class dealership. Ken was amazing and everyone was so professional and helpful. This is my second Range Rover from this dealership. If you are looking for a Land Rover vehicle, I highly recommend LandRover of Santa Monica.
Couldn't be happier working with Kenneth. He Meade the process smooth, enjoyable and truly worked hard to help me get the car I wanted. I look forward to buying all my future cars with him. Thank you Kenneth!
The hourly charge is REAL HIGH .I will think twice before bringing my car in .
What a pleasure to buy a car from this dealership with their amazing team. This is the second time I worked with Dino, as manager, and my first time I worked with Bill as my sales person. Both amazing, knowledgeable, kind and such a pleasure to work with. They made my purchase, smooth and seamless. Highly recommend.!
Thank you very much for being part of your dealership as a customer. Very helpful sales department and customer service.
All around a great buying experience. The staff is very attentive courteous and professional. Will be back for the next Range Rover.
New car paint and interior sealant applied. Courteous, efficient, hospitable while I waited, work was expeditiously completed. Great dealership to go to.
Armando is Amazing!! So helpful and goes above and beyond!!
The staff is so kind and knowledgeable, and really looks out for your well-being
My Service Advisor Jeff Ascencio was great! He was extremely knowledgeable and professional. He kept me updated me on my parts being ordered for the proper service and reassured me that my extended loaner period would be okay for the car they let me have during my service. The service was great! Thank you Jeff for fitting me in for an appointment as well as providing me with a loaner car! My car runs great again!
I am a customer of Santa Monica Service Department for over 15 y. You always can expect worm welcome from the dedicated staff who providing personalized service in order to meat all customer needs.
Excellent customer service experience at Land Rover Santa Monica’s service department. They go above and beyond to take care of their customers. I appreciated the quick and efficient service — I was in and out in no time. Highly recommend.
Mario is amazing and always provides the best personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seamless.
Everyone is responsible at the Santa Monica service department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service advisor I have ever had during all these years that I take my car to all these different dealerships. He is extremely caring and knowledgeable and kind and responsive. I love my experience every time I bring my car for service. Mario is excellent and his services are exceptional!!!
The service was beyond phenomenal! will definitely recommend this dealer to family and friends. thanks!
Cameron deserves higher than A+. Kenny is terrific too! The entire team Is excellent as well
This was an exceptional experience from the moment I walked in until I drove away in my new Range Rover. The service was first class. Dino and Mesfin didn't just sell me a car they made sure I got the exact car I wanted! They were patient, honest and transparent about every detail. I highly recommend them. I wouldn't buy a car in the future from anyone else! Thank you so much Dino and Mesfin! You went above and beyond!
Everyone I met was fantastic. Service was perfect, loaner car was suitable, perfect experience!
Kenny was the BEST car sales rep I have ever worked with. Very professional and knowledgeable. Great guy. Very transparent. I would highly recommend friends to work with Kenny. He represents the Range Rover franchise very well. My only disappointment was the very long delivery time which speaks to the strong demand for the new Range Rover,
It was one of the easiest car purchases I’ve ever made. Everyone was outstanding. Would definitely recommend
They did a 15,000 mile service on my car and checked my infotainment system and the low coolant warning I had been receiving. Armando and his team were amazing. They were easy to communicate with and work with. Great experience overall.
Everyone that works at Land Rover Santa Monica is extremely nice! The sales process was super fast! I love my Range Rover!
Grigor was a pleasure to work with. He was thorough, knowledgeable and professional. He made sure the process was seamless.
Great Service. Sales rep were very helpful and up front. Great buying experience
This dealership exceeded all expectations on every front. I highly recommend them. A great experience.
Great service, 0 complaints. Everyone was very nice and professional, this is my preferred dealership for service since it’s down the street from my job.
Amazing Dealership. Service was impeccable. Stelian and Vivian were great!! Very clean facility and everyone was super nice! The entire process went smoothly and with no complications.
Everyone that works at Land Rover Santa Monica is extremely nice! The sales process was super fast! I love my Range Rover!
Key was programmed in a timely manner, and great service as always.
Armando is always great to work with, he has very good judgment on repairs and which is needed soonest versus things that can wait. I am happy to work with Armando and have been for many years.
Delightful car buying experience! Well informed staff, courteous and not pushy. Slick and span dealership.
Max was incredible to work with. He was kind, calm,extremely helpful and the whole process went smoothly and swiftly.
Kevin was amazing to work with and was manager service, it made a normally challenging process smooth
Great customer service and what I liked is that the sales rep took his time and explained everything to me.
Taking your car in for service is never fun. But the service department is w we yuck and easily done!
Armando is an attentive, knowledgeable, and courteous representative. I’m happy to be dealing with him
Very knowledgeable and helpful staff. They made for a wonderful experience. I would highly recommend them to anyone.
My servicing was done efficiently and the staff were friendly. Staff always help me figure out best solution without me over paying.
Great experience! Jeff was great to work with--very communicative and fast with repairs. Warranty work was easy and well done. Would absolutely recommend!
5 Stars service for Kenny, an excellent and professional representative for Land Rover
Gregory went above and beyond. Excellent service. Definitely would love to buy my next Range Rover with him.
Lance was great and made the trade in and new lease process very easy.
Mesfin was great and he made the buying process a very good experience. Definitely recommend
They made me a deal the first night I was there. Hassle free and quickest in-n-out I've done for purchasing a vehicle. Couldn't have asked for a better deal with the current market and service was top notch.
Your service advisor has great personality, very friendly, knowledgeable also he provided best customer service. Your service manager asked to clean and washed my care before they gave my car back👍👍👍
John Bevardos is extremely helpful every time he handles my car. He takes the time to explain what’s needed and why as well as what needs to be done right now and what can be done later on.
All good
Pleasant, accommodating and quick turnaround on my car. Quick and efficient dropoff. Same at pickup. Thanks Armando.
Aways have an excellent service experience with John Bevardos. Would not take the car anywhere else !.
Mario is a professional, caring service rep. Regarding general protocols: I think maintenance should be included for a vehicle like this and 'gouging' a customer for new wipers is an outdated kind of thing; especially since these things are readily available when needed in retail and online shops and, of course, local service stations.
Professional and Friendly Service
JHOAN SERVICE ADVISOR WAS EXCLLENT LIKE ALLWAYS
Love the car! Getting aproved was fast and easy!
Lance was my sales rep for a hard to find new body Range Rover. Other dealers couldn’t find me a car for months. Lance made it happen in 3 days.
Let me start off by saying that Vivian and Lance are the best! This was, hands down, the best car buying experience I have ever had. It’s one thing to treat customers with kindness, but they made me feel like family. They went above and beyond to make the process seamless for me. During my work day, might I add. The level of care, patience & expertise is absolutely unmatched. If you are in the market for a new car, RUN, don’t walk, to Land Rover in Santa Monica and make sure to ask for Vivian & Lance. 5 ...
Let me start off by saying that Vivian and Lance are the best! This was, hands down, the best car buying experience I have ever had. It’s one thing to treat customers with kindness, but they made me feel like family. They went above and beyond to make the process seamless for me. During my work day, might I add. The level of care, patience & expertise is absolutely unmatched. If you are in the market for a new car, RUN, don’t walk, to Land Rover in Santa Monica and make sure to ask for Vivian & Lance. 5 ...
Jeff and his team are the best! It's always such an easy process when taking in my car for service. Great communication and always professional.
Top notch customer service. Highly knowledgeable professional service technicians and advisors. The best in the country.
Great service 👍🏻👍🏻
Mario took care of us, as usual. Even with a few hiccups along the way (out of his control), he kept us updated and with the help of Rafi, the shop foreman, returned the car in tip top condition!
Excellent customer service, highly recommend. They make you feel like family. Will be purchasing from them again.
Armando is always professional and communicates very well about the progress. I would recommend him to anyone. He is absolutely great!!! Thank you Armando.
I bought car 2023 Range Rover from this company. And the seller has been excellent. The staff are very good to dealing with customers.