Customer Testimonials

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DealerRater May 29, 2023

Professional and timely service on programming an additional car key. Service professionals were accurate with assessment of timing.

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Google May 28, 2023

I took my car for a recall safety feature All done in a timely manner and professionally

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DealerRater May 26, 2023

David Kellett took great care of me and made the car buying experience stress free and fun. Location is convenient and provides a great buyer experience. Love the Defender. 10/10 would recommend.

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DealerRater May 25, 2023

Was a great experience! The service was great. Was quick, smooth and satisfactory. We love the team!

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DealerRater May 19, 2023

This dealership has the best service ever. They are very professional and very easy to deal with. I will buy from them every time.

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Google May 19, 2023

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Google May 19, 2023

Purchased Vehicle

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DealerRater May 17, 2023

Very pleasant experience buying a new Jaguar F-Type. Very happy with the experience. Very knowledgeable on the product and was able to answer all my questions. THANKS AGAIN

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DealerRater May 16, 2023

Dino and Bill were great. No game playing as is typically expected from a dealership.

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DealerRater May 13, 2023

It was an amazing experience I love working with Kevin and Cameron’. Everyone was so patient and kind through my whole process . Thank you so much . Love my car so much!

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DealerRater May 13, 2023

Everyone in this dealership are friendly and knowledgeable and helpful. I’m very happy with my experience at this dealership

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Google May 13, 2023

Jorge helped me out when I had an issue with my Range Rover sport, got it fixed and helped me to put the insurance claim in. Thank you!

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DealerRater May 6, 2023

I’m very happy with my car. The salesman was great knowledgeable, and fast. Thank you for your service.

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DealerRater May 5, 2023

Service was quick and easy. They finished earlier than expected, which made it even better. The free car service was great to have.

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Google May 5, 2023

Love the quick and fast service, thank you Mario! Great service specialist !

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DealerRater May 5, 2023

Once again, exceptional service by Armando Saenz Jr. A great experience from start to finish.

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DealerRater May 4, 2023

Vivian and Kev were amazing. Best service i've experienced buying a car. They were very professional and got the car i was looking for quickly.

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DealerRater May 4, 2023

From the moment Kenny and I made contact, first over the phone and later in person, my automobile needs were taken care of professionally and with excellent communication. A shout out to Vivian and Anthony who work with me on the financing. By the end of the day, I was the happy owner of a '22 E-Pace with the color and trim I wanted!!

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DealerRater May 4, 2023

Grigor is an amazing Person. We have bought other brands of vehicles from him in the past 15 years. Always delivers the best deals and customer service.

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DealerRater May 4, 2023

Really good people. Not forceful. Genuinely interested in what was best for our family. Great follow-up since our purchase.

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DealerRater May 4, 2023

I had a really positive experience with a dealership when buying an aftermarket warranty for my car. The salesperson who helped me was knowledgeable and friendly, and he took the time to explain all of the different options available to me. He was patient and answered all of my questions, which made me feel more comfortable about the process. He also didn't pressure me into buying anything that I wasn't comfortable with, which I appreciated. Once I decided on the warranty that I wanted, the dealership was very efficient in processing the paperwork and getting everything set up ...

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DealerRater May 3, 2023

Great job getting my vehicle back to me quickly. Advisors were friendly and courteous. Great experience.

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Google May 1, 2023

Armando, whom is at the Santa Monica location now, has been my service go to person for many years. He has always consistently, taken very good care of any car issues I may have. He is very friendly and attentive to detail! I would give 20 stars if possible!

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DealerRater May 1, 2023

I never take my vehicle to any other dealership? Mario is the best, very professional and I never have any issues with my service

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Google May 1, 2023

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Google Apr 30, 2023

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DealerRater Apr 30, 2023

Vivian was amazing!!!! Great experience at Santa Monica Land Rover…. I would come back again next time!

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DealerRater Apr 29, 2023

Professional relational knowledgeable friendly Not high powered Like other dealers I want to buy another car here because everyone was so friendly and the atmosphere was professional, but sophisticated, thoughtful, and made you feel like you’re the only one there. Buying a car here was easy- not a game Thank you!!!

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DealerRater Apr 28, 2023

Excellent service. Very kind and helpful staff. Car was cleaned and operating perfectly. This is my fourth Jaguar and I am very happy with the treatment I get from the service department.

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DealerRater Apr 28, 2023

Land Rover Santa Monica is a world class dealership. Ken was amazing and everyone was so professional and helpful. This is my second Range Rover from this dealership. If you are looking for a Land Rover vehicle, I highly recommend LandRover of Santa Monica.

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DealerRater Apr 25, 2023

Couldn't be happier working with Kenneth. He Meade the process smooth, enjoyable and truly worked hard to help me get the car I wanted. I look forward to buying all my future cars with him. Thank you Kenneth!

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DealerRater Apr 23, 2023

The hourly charge is REAL HIGH .I will think twice before bringing my car in .

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DealerRater Apr 22, 2023

What a pleasure to buy a car from this dealership with their amazing team. This is the second time I worked with Dino, as manager, and my first time I worked with Bill as my sales person. Both amazing, knowledgeable, kind and such a pleasure to work with. They made my purchase, smooth and seamless. Highly recommend.!

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DealerRater Apr 22, 2023

Thank you very much for being part of your dealership as a customer. Very helpful sales department and customer service.

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DealerRater Apr 21, 2023

All around a great buying experience. The staff is very attentive courteous and professional. Will be back for the next Range Rover.

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Google Apr 20, 2023

New car paint and interior sealant applied. Courteous, efficient, hospitable while I waited, work was expeditiously completed. Great dealership to go to.

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Google Apr 17, 2023

Armando is Amazing!! So helpful and goes above and beyond!!

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DealerRater Apr 16, 2023

The staff is so kind and knowledgeable, and really looks out for your well-being

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DealerRater Apr 16, 2023

My Service Advisor Jeff Ascencio was great! He was extremely knowledgeable and professional. He kept me updated me on my parts being ordered for the proper service and reassured me that my extended loaner period would be okay for the car they let me have during my service. The service was great! Thank you Jeff for fitting me in for an appointment as well as providing me with a loaner car! My car runs great again!

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DealerRater Apr 15, 2023

I am a customer of Santa Monica Service Department for over 15 y. You always can expect worm welcome from the dedicated staff who providing personalized service in order to meat all customer needs.

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Google Apr 15, 2023

Excellent customer service experience at Land Rover Santa Monica’s service department. They go above and beyond to take care of their customers. I appreciated the quick and efficient service — I was in and out in no time. Highly recommend.

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DealerRater Apr 14, 2023

Mario is amazing and always provides the best personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seamless.

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DealerRater Apr 13, 2023

Everyone is responsible at the Santa Monica service department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service advisor I have ever had during all these years that I take my car to all these different dealerships. He is extremely caring and knowledgeable and kind and responsive. I love my experience every time I bring my car for service. Mario is excellent and his services are exceptional!!!

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DealerRater Apr 10, 2023

The service was beyond phenomenal! will definitely recommend this dealer to family and friends. thanks!

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DealerRater Apr 9, 2023

Cameron deserves higher than A+. Kenny is terrific too! The entire team Is excellent as well

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DealerRater Apr 8, 2023

This was an exceptional experience from the moment I walked in until I drove away in my new Range Rover. The service was first class. Dino and Mesfin didn't just sell me a car they made sure I got the exact car I wanted! They were patient, honest and transparent about every detail. I highly recommend them. I wouldn't buy a car in the future from anyone else! Thank you so much Dino and Mesfin! You went above and beyond!

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Google Apr 5, 2023

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Google Apr 4, 2023

Everyone I met was fantastic. Service was perfect, loaner car was suitable, perfect experience!

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DealerRater Apr 4, 2023

Kenny was the BEST car sales rep I have ever worked with. Very professional and knowledgeable. Great guy. Very transparent. I would highly recommend friends to work with Kenny. He represents the Range Rover franchise very well. My only disappointment was the very long delivery time which speaks to the strong demand for the new Range Rover,

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DealerRater Apr 3, 2023

It was one of the easiest car purchases I’ve ever made. Everyone was outstanding. Would definitely recommend

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Google Apr 2, 2023

They did a 15,000 mile service on my car and checked my infotainment system and the low coolant warning I had been receiving. Armando and his team were amazing. They were easy to communicate with and work with. Great experience overall.

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DealerRater Apr 1, 2023

Everyone that works at Land Rover Santa Monica is extremely nice! The sales process was super fast! I love my Range Rover!

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DealerRater Apr 1, 2023

Grigor was a pleasure to work with. He was thorough, knowledgeable and professional. He made sure the process was seamless.

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Google Mar 31, 2023

Great Service. Sales rep were very helpful and up front. Great buying experience

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Google Mar 31, 2023

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DealerRater Mar 30, 2023

This dealership exceeded all expectations on every front. I highly recommend them. A great experience.

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DealerRater Mar 29, 2023

Great service, 0 complaints. Everyone was very nice and professional, this is my preferred dealership for service since it’s down the street from my job.

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DealerRater Mar 28, 2023

Amazing Dealership. Service was impeccable. Stelian and Vivian were great!! Very clean facility and everyone was super nice! The entire process went smoothly and with no complications.

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DealerRater Mar 28, 2023

Everyone that works at Land Rover Santa Monica is extremely nice! The sales process was super fast! I love my Range Rover!

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Google Mar 25, 2023

Key was programmed in a timely manner, and great service as always.

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DealerRater Mar 23, 2023

Armando is always great to work with, he has very good judgment on repairs and which is needed soonest versus things that can wait. I am happy to work with Armando and have been for many years.

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Google Mar 22, 2023

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DealerRater Mar 21, 2023

Delightful car buying experience! Well informed staff, courteous and not pushy. Slick and span dealership.

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DealerRater Mar 18, 2023

Max was incredible to work with. He was kind, calm,extremely helpful and the whole process went smoothly and swiftly.

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DealerRater Mar 17, 2023

Kevin was amazing to work with and was manager service, it made a normally challenging process smooth

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DealerRater Mar 17, 2023

Great customer service and what I liked is that the sales rep took his time and explained everything to me.

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DealerRater Mar 9, 2023

Taking your car in for service is never fun. But the service department is w we yuck and easily done!

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DealerRater Mar 8, 2023

Armando is an attentive, knowledgeable, and courteous representative. I’m happy to be dealing with him

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DealerRater Mar 8, 2023

Very knowledgeable and helpful staff. They made for a wonderful experience. I would highly recommend them to anyone.

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DealerRater Mar 3, 2023

My servicing was done efficiently and the staff were friendly. Staff always help me figure out best solution without me over paying.

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Google Feb 28, 2023

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Google Feb 27, 2023

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Google Feb 25, 2023

Great experience! Jeff was great to work with--very communicative and fast with repairs. Warranty work was easy and well done. Would absolutely recommend!

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Google Feb 24, 2023

5 Stars service for Kenny, an excellent and professional representative for Land Rover

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DealerRater Feb 20, 2023

Gregory went above and beyond. Excellent service. Definitely would love to buy my next Range Rover with him.

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Facebook Feb 19, 2023

Lance was great and made the trade in and new lease process very easy.

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DealerRater Feb 18, 2023

Mesfin was great and he made the buying process a very good experience. Definitely recommend

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DealerRater Feb 13, 2023

They made me a deal the first night I was there. Hassle free and quickest in-n-out I've done for purchasing a vehicle. Couldn't have asked for a better deal with the current market and service was top notch.

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DealerRater Feb 12, 2023

Your service advisor has great personality, very friendly, knowledgeable also he provided best customer service. Your service manager asked to clean and washed my care before they gave my car back👍👍👍

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DealerRater Feb 10, 2023

John Bevardos is extremely helpful every time he handles my car. He takes the time to explain what’s needed and why as well as what needs to be done right now and what can be done later on.

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Google Feb 9, 2023

All good

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DealerRater Feb 9, 2023

Pleasant, accommodating and quick turnaround on my car. Quick and efficient dropoff. Same at pickup. Thanks Armando.

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DealerRater Feb 6, 2023

Aways have an excellent service experience with John Bevardos. Would not take the car anywhere else !.

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Google Feb 6, 2023

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DealerRater Jan 30, 2023

Mario is a professional, caring service rep. Regarding general protocols: I think maintenance should be included for a vehicle like this and 'gouging' a customer for new wipers is an outdated kind of thing; especially since these things are readily available when needed in retail and online shops and, of course, local service stations.

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Google Jan 30, 2023

Professional and Friendly Service

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Google Jan 29, 2023

JHOAN SERVICE ADVISOR WAS EXCLLENT LIKE ALLWAYS

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Google Jan 28, 2023

Love the car! Getting aproved was fast and easy!

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DealerRater Jan 27, 2023

Lance was my sales rep for a hard to find new body Range Rover. Other dealers couldn’t find me a car for months. Lance made it happen in 3 days.

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Google Jan 26, 2023

Let me start off by saying that Vivian and Lance are the best! This was, hands down, the best car buying experience I have ever had. It’s one thing to treat customers with kindness, but they made me feel like family. They went above and beyond to make the process seamless for me. During my work day, might I add. The level of care, patience & expertise is absolutely unmatched. If you are in the market for a new car, RUN, don’t walk, to Land Rover in Santa Monica and make sure to ask for Vivian & Lance. 5 ...

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DealerRater Jan 26, 2023

Let me start off by saying that Vivian and Lance are the best! This was, hands down, the best car buying experience I have ever had. It’s one thing to treat customers with kindness, but they made me feel like family. They went above and beyond to make the process seamless for me. During my work day, might I add. The level of care, patience & expertise is absolutely unmatched. If you are in the market for a new car, RUN, don’t walk, to Land Rover in Santa Monica and make sure to ask for Vivian & Lance. 5 ...

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DealerRater Jan 24, 2023

Jeff and his team are the best! It's always such an easy process when taking in my car for service. Great communication and always professional.

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DealerRater Jan 23, 2023

Top notch customer service. Highly knowledgeable professional service technicians and advisors. The best in the country.

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Google Jan 22, 2023

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Google Jan 21, 2023

Great service 👍🏻👍🏻

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DealerRater Jan 18, 2023

Mario took care of us, as usual. Even with a few hiccups along the way (out of his control), he kept us updated and with the help of Rafi, the shop foreman, returned the car in tip top condition!

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DealerRater Jan 17, 2023

Excellent customer service, highly recommend. They make you feel like family. Will be purchasing from them again.

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DealerRater Jan 17, 2023

Armando is always professional and communicates very well about the progress. I would recommend him to anyone. He is absolutely great!!! Thank you Armando.

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Google Jan 15, 2023

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DealerRater Jan 15, 2023

I bought car 2023 Range Rover from this company. And the seller has been excellent. The staff are very good to dealing with customers.

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