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Google Jun 17, 2024

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Google Jun 16, 2024

Great service

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DealerRater Jun 14, 2024

Everyone is so nice and helpful and service was great. They care about making the customer happy

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DealerRater Jun 10, 2024

Took my car in to get serviced and had a great experience. Mario and his team took care of my car and addressed all my concerns on site. The staff was very helpful.

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Google Jun 9, 2024

Great Service

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DealerRater Jun 5, 2024

Great customer service and very friendly made the whole experience pleasant. Grigor is a easy person to deal with

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Google Jun 5, 2024

My service advisor Mario Garcia was wonderful to meet and work with. He is courteous, fast, efficient, extremely honest, and he explained everything very thoroughly and properly.

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Google Jun 4, 2024

Just want to give a special thanks to Mario, Armando and Marie for their first class service and hospitality making my service appointment a breeze. No frills, hidden agendas or pressure. Just quality service. Thanks team. -Derek

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DealerRater Jun 2, 2024

Ara was great to work with and very detailed in explaining the vehicle and making sure I had no additional concerns before handing over the keys. I highly recommend him to any future Land Rover buyers.

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Google Jun 1, 2024

The dealership has a nice selection of vehicles at competitive prices. The management is willing to negotiate a fair deal. I would recommend Santa Monica Land Rover jaguar to my friends and others.

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DealerRater Jun 1, 2024

My advisor John always takes care of me. He is very professional. Every time I have any issues, I don’t have to worry.

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DealerRater Jun 1, 2024

Hands-down, best dealership ever when I go here John takes care of me. He has my vehicle in and out of there as fast as possible they always target the problem. I usually don’t have to wait around for a week to get my vehicle back. It’s back to me in two days Will never use any other dealership ! Thank you, John Bardo, and your team for your services!🫶🏻

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DealerRater May 29, 2024

quick to make an appointment and they offered a rental car for us which was nice

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DealerRater May 29, 2024

Armando always a pleasure to talk to and the other employees are great too Got car in very timely manner

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Google May 29, 2024

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DealerRater May 29, 2024

Kenny was a an amazing salesperson to work with. He was efficient, knowledgeable and promoted professionalism and humor in equal measure. Buying a new car is not something I normally embrace--Kenny made the experience an absolute joy.

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DealerRater May 28, 2024

Armando is also very helpful. Replies in a timely manner and is good at keeping me aware of what is happening and the timelines involved

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DealerRater May 27, 2024

The dealer and GM helped my wife and me make the right decision. There was no pressure to sell a different car, and they explained that several models have great financing rates, including maintenance coverage.

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DealerRater May 26, 2024

Service advisor Armando Sáenz is always very helpful with all my requests, and on point. Great person to work with .

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DealerRater May 25, 2024

The staff at the dealership was professional, courteous, and accommodating. Our salesperson went did more than was required in assisting us. The atmosphere was calm and inviting. We would definitely refer this dealership to anyone who is interested in purchasing a Jaguar or Land Rover.

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DealerRater May 24, 2024

Armando is very responsive and accommodating. I am planning to use his services in the future,

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DealerRater May 24, 2024

I was happy with the service from the sales person and the broad selection of defenders

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DealerRater May 24, 2024

They are there when I need them, especially John B. He is awesome! Great service!

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DealerRater May 24, 2024

ARA was great very friendly and efficient I love my new Range Rover thank you

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DealerRater May 24, 2024

Mario is the best. I’ve been following him for over 10 years. Will continue.

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DealerRater May 22, 2024

john was great with his , very well experinced and very professioanl. I am very happy to him as my sevice adviser.

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Google May 21, 2024

Amazing experience! Fast, reliable, smooth service

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DealerRater May 20, 2024

In my 33 years of driving Range Rover, David at Santa Monica dealership provided me with service and professionalism that is second to none. WAO! He's always available, attentive and very friendly.

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Google May 19, 2024

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DealerRater May 18, 2024

Great service and professionalism demonstrated during my interaction with the sales and service team group

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DealerRater May 17, 2024

John is professional, informative, communicates well regarding repairs and what is needed. I feel my Jaguar is in good hands with him.

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DealerRater May 15, 2024

Best Land Rover service center in Los Angeles. Honest and professional customer service. Easy to do business with.

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DealerRater May 13, 2024

John Bevardos is absolutely great to work with. He is always available, attentive, and knows exactly what needs doing. Highest recommendation

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DealerRater May 13, 2024

Great Service. Armando is excellent to work with and very helpful. Service is very important to me.

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Google May 13, 2024

Our experience at Jaguar Land Rover Santa Monica was exceptional. The staff there are pleasant, knowledgeable and professional. The showroom atmosphere is calm and inviting. We will definitely recommend the dealership to family and friends.

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DealerRater May 12, 2024

Very happy with my purchase. They got it from Texas me, so quite the endeavor!

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DealerRater May 11, 2024

My service is always excellent and the personnel are always friendly and professional. Thank you for your good customer service.

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Google May 8, 2024

Truly exceptional beginning from my sales representative Ara Kharazyan to all management here at Santa Monica Land Rover. Came in with low expectations and ended up leaving with my dream car. These guys are the real meaning of dreams come true. Highly recommend this dealer to anyone looking for Range Rover or Jaguar. Much appreciated that you again Ara.

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DealerRater May 6, 2024

I recently brought our Land Rover in for some factory scheduled maintenance and had the pleasure of having Mario as our service advisor. His expertise and knowledge are evident, and I was impressed by his warmth and willingness to help. Mario thoroughly explained the recommended services for my vehicle, including what needed to be done right away and what the car would need in the near future. His expertise and knowledge are evident, and I felt confident in his recommendations. He also kept me updated on the progress of the service. Overall, I cannot recommend Mario and Jaguars Land Rover ...

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DealerRater May 4, 2024

Armando is straight up and very helpful. JLRSM has also been very fair and accommodating over five years of work together.

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DealerRater May 4, 2024

Had an amazing experience here! Maria helped me pick the perfect car and was super experienced, knowledgeable, and kind! Love my car and this dealer

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DealerRater May 4, 2024

Great professional service from Mario!. Cordial understanding and to the point kudos to all Thank you

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DealerRater May 1, 2024

Bill goes out of his way to make buying a car the most pleasant experience. He is kind and calm and knowledgeable. This is my second card I have bought from Bill, and when I’m ready for the next one, he will be the first person I call.

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Google Apr 29, 2024

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Google Apr 29, 2024

Great service. Mario is the best Service Advisor...

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Google Apr 29, 2024

Extremely courteous and professional service from all at this dealership.

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Google Apr 28, 2024

Courteous, fast and reliable service

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DealerRater Apr 28, 2024

Always attentive. Mario makes me feel like a valued customer. Vehicle is always ready when promised.

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DealerRater Apr 27, 2024

Always a five star experience with Mario and the staff. Thank you for your professionalism!

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Google Apr 27, 2024

Had a great experience at this dealership specifically because of Ara. Ara made everything super easy, I recommend going with him if you are looking to purchase, you can really trust that he has your best interest when making a big decision like purchasing a car.

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DealerRater Apr 26, 2024

John Bevardos is the BEST!! I've been going to him for many yrs. now and he is always dependable, honest and I always know my car is in the best hands!!

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DealerRater Apr 25, 2024

Service was great fast and easy. I will continue to bring my car here for service and repair.

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DealerRater Apr 24, 2024

My service advisor is Armando. He's fantastic! Always good to see him. Extremely professional, knowledgeable and very helpful. Can't say enough good things about this gentleman. Thumbs up! Bill is very cool. He took good care of me when I first leased my Defender and then then when I wound up purchasing it. Bill is an excellent guy. Grateful for his help!

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DealerRater Apr 23, 2024

My experience is always pleasant. Never have to wait long for my car to be serviced.

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DealerRater Apr 21, 2024

Very helpful and professional. Advisor went out of his way to assist me with a broken mirror the dealership didn’t stock.

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DealerRater Apr 21, 2024

Had a great experience at this dealership. Very professional and courteous, not to mention a fair deal!

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DealerRater Apr 21, 2024

The service that I received has always been good The help of my advisor Mario G has always been very good and professional

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DealerRater Apr 20, 2024

Derek was professional, thorough and honest, respectful and patient with my decision making process. Great follow up too. The office staff was great

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DealerRater Apr 20, 2024

Kat, David, and Cameron are rockstars!!!! What a pleasant experience at your dealership! Thank you for your customer-centric manners and the beautiful experience.

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DealerRater Apr 19, 2024

Mario was very helpful at service and I appreciate his time and help throughout the process.

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DealerRater Apr 17, 2024

Very good experience. Very professional job. I enjoyed doing business with you. Thank you very much

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DealerRater Apr 15, 2024

Recently went in to have my vehicle serviced. I set up my appointment directly with Mario, he made sure to take care of it all. Such a smooth process thanks to him and the service staff.

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DealerRater Apr 14, 2024

Mario is the best, professional, punctual and always delivers. Will be back for my next service

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DealerRater Apr 10, 2024

Great buying experience with Ara. Would definitely recommend. The entire process was quick and seamless.

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Google Apr 9, 2024

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Google Apr 7, 2024

Thx

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DealerRater Apr 7, 2024

The Rep was knowledgeable, diligent and professional. The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry

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DealerRater Apr 5, 2024

It's never fun having to spend so much on getting my car serviced, but at least the process is painful. Mario and his staff are great.

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DealerRater Apr 5, 2024

I've made this location my go-to after my first appointment. Service and staff were both great.

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DealerRater Apr 5, 2024

Recently went in to have my car serviced. Such an easy process and all thanks to the service department especially my advisor Mario.

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DealerRater Apr 5, 2024

Extremely happy with the service department. Very helpful and professional when I took my car in. Easy process.

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DealerRater Apr 2, 2024

This service location has always been great at customer service. That is the one of the reasons why I keep returning when necessary.

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DealerRater Mar 31, 2024

Excellent customer service. Professionally staffed, they pay attention to every detail and ensure customer satisfaction.

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Google Mar 30, 2024

I recently had the pleasure of working with David Kellett at Jaguar Land Rover Santa Monica, and I couldn't be happier with my experience. David's knowledge of the vehicles and his professionalism made the entire process smooth and enjoyable. He took the time to understand my needs and preferences, ensuring that I found the perfect car for me. His attention to detail and willingness to go the extra mile truly set him apart. I highly recommend David Kellett to anyone looking for a seamless and satisfying car-buying experience at Jaguar Land Rover Santa Monica.

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DealerRater Mar 29, 2024

Very happy with the service I received from Armando and John. Not happy with how expensive your service is.

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DealerRater Mar 28, 2024

Mario Garcia was a very pleasant advisor to deal with he came through the timing established for pick up.

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DealerRater Mar 27, 2024

Everything was fine except that since they replaced the battery I lost lots of programming including the garage door opener. Should have told me

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DealerRater Mar 26, 2024

Great service, professional and courteous. Max was very helpful and patient. Would do business with them in the future again. Newly remodeled showroom looks great.

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DealerRater Mar 26, 2024

This dealership is very efficient and was welcoming and a pleasure to work with. Ara is a first class decent human being. Very personable. We bonded over this deal. I feel like I've known him for years.

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DealerRater Mar 24, 2024

Excellent professional service. Fixed everything requested and even washed my car. Service rep, John was a pleasure to deal with. Much thanks

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DealerRater Mar 24, 2024

Always excellent and customer oriented service! Loaners are available and there is plenty of communication!

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DealerRater Mar 22, 2024

Everyone was very helpful and friendly. Very happy with my car and with the service I received.

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DealerRater Mar 22, 2024

Everyone that helped me was amazing but using my wheel package has been a bit of a nightmare. Apparently I can’t get a liner so I’d have to be without a car all day and they no longer come to my home. I’ve had to work with the wheel people directly and it’s been a very annoying process.

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DealerRater Mar 22, 2024

Mario could not be a better service agent! The prices for service however are very expensive.

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DealerRater Mar 22, 2024

Appreciate the staff at Jaguar Santa Monica. Jesse is always prompt and professional, and maintains great communication while my vehicle is being serviced.

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DealerRater Mar 18, 2024

I was completely impressed with their professionalism an accident Customer Service. Friendly stuff and Highly skilled.

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DealerRater Mar 17, 2024

No longer a long wait to schedule your appointment for service. Jorge, took care of the problem and provided me with a loaner.

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Google Mar 15, 2024

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DealerRater Mar 14, 2024

Mario Is great and has always been helpful when I have ever dealt with him

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Google Mar 12, 2024

Had a wonderful experience coming in to fix a steering issue with my F-Pace. Jorge, Rosie and Rebecca were all a joy to work with and helped answer all my questions - looking toward to returning, thanks so much!

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DealerRater Mar 10, 2024

Mr. Saenz kept me informed throughout the time they were servicing the car. Courteous and efficient service. Highly recommend.

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Google Mar 6, 2024

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Google Mar 5, 2024

Max is the best Sales executive, I purchased my 2021 Westminster after leasing it for three years. I only had 21,000 miles on it and now it's mine forever.

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DealerRater Mar 5, 2024

Tony and Ali were great. Excellent service all around regarding financing and purchase of my vehicle.

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DealerRater Mar 5, 2024

They took care of my broken part on the first visit. I don't have 15 words to say.

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DealerRater Mar 4, 2024

Best customer service ever! They always take care of me and follow through. I appreciate doing business with SMLR!

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Google Mar 4, 2024

(Translated by Google) The customer support here is very good (Original) Ở đây hỗ trợ khách hàng tốt lắm

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DealerRater Mar 1, 2024

Always treated well. Very smooth service and communication. Friendly and efficient. Took the time to explain issue

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DealerRater Feb 29, 2024

Mario was very attentive service advisor and kept me informed with all details and when my car would be ready.

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DealerRater Feb 29, 2024

Dealership is clean and the sales advisors are knowledgeable, helpful and well informed. I highly recommend them for any future purchase!

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